iBeVisible Terms & Conditions

1. About iBeVisible

iBeVisible is a digital marketing and content platform designed to help businesses create, manage, review, schedule, publish and distribute marketing content.

The Platform may use artificial intelligence (“AI”) and other automated technologies to assist with activities including:

• creating draft articles and other written content;
• creating newsletters and email content;
• preparing social media content;
• creating or assisting with images and other marketing assets;
• adapting existing content for different channels;
• suggesting content ideas and improvements;
• organising and scheduling content;
• publishing content through connected services; and
• supporting other marketing and visibility activities made available through the Platform.

Features may be added, changed, improved or discontinued from time to time.

2. Eligibility and Accounts

You must be legally capable of entering into a binding agreement to create and use an iBeVisible account.

If you use iBeVisible on behalf of a company, organisation or other entity, you confirm that you have authority to accept these Terms on its behalf.

You agree to provide accurate and current account information and to keep your login credentials secure. You are responsible for activity carried out through your account, including activity by team members or other people you authorise to access it.

If you believe your account has been accessed without permission, you must notify us promptly at support@ibevisible.ai.

3. AI-Assisted Content

4. No Professional Advice

Content generated or suggested through iBeVisible is provided for general marketing and informational purposes. Unless expressly stated otherwise, iBeVisible does not provide legal, financial, accounting, medical or other regulated professional advice. You should obtain appropriate professional advice before publishing content or acting on information where professional advice is required.

5. Your Business Information and Content

You may provide iBeVisible with information and materials such as website links, documents, PDFs, presentations, images, brand information, product information, instructions and other content (“User Content”). You retain ownership of your User Content.

By uploading or providing User Content to the Platform, you give iBeVisible the rights reasonably necessary to host, process, analyse and use that material to provide the Platform and its features to you. You confirm that you have the necessary rights and permissions to provide and use any User Content you submit.

You must not upload material that:

• infringes another person's intellectual property or other rights;
• you do not have permission to use;
• is unlawful, fraudulent, defamatory or deliberately misleading;
• contains malicious software or harmful code; or
• otherwise violates these Terms.

Our handling of personal information is also governed by our Privacy Policy.

6. Ownership of Platform and Content

iBeVisible and its licensors retain all rights in the Platform, including its software, technology, branding, designs, interfaces, workflows, templates and other proprietary materials.

Subject to these Terms and any rights belonging to third parties, you may use content generated for you through the Platform for your business and marketing purposes. You must not copy, reproduce, reverse engineer, resell, sublicense or commercially exploit the iBeVisible Platform itself except where we have expressly authorised you to do so.

7. Third-Party Services and Integrations

iBeVisible may connect with third-party services such as WordPress, social media platforms, email providers and other external applications. Your use of those services may also be governed by the third party's own terms, policies and fees.

You are responsible for maintaining any accounts, permissions and authorisations required to use third-party services with iBeVisible. We are not responsible for the availability, performance, security, policies or actions of third-party platforms.

8. Publishing and Distribution

Where iBeVisible allows you to publish, schedule or distribute content through connected channels, you are responsible for confirming that the content, audience, timing and destination are correct before approving or scheduling it.

You are also responsible for complying with the rules and policies of each platform through which you publish or distribute content. iBeVisible is not responsible for content published or distributed as a result of incorrect settings, instructions, approvals, audience selections or account permissions supplied by you or your authorised users.

9. Email, Messaging and Marketing Compliance

If you use iBeVisible to send newsletters, marketing emails, messages or other communications, you are responsible for ensuring that you have the legal right to contact each recipient.

You are responsible for complying with applicable marketing, privacy, spam and electronic communications laws, including obtaining any consent required by law and providing any required sender information and unsubscribe or opt-out mechanism. You must not use iBeVisible to send spam, unsolicited bulk messages or communications that are unlawful or otherwise prohibited.

10. Acceptable Use

You must use iBeVisible lawfully and responsibly. You must not use the Platform to:

• break any applicable law or regulation;
• create or distribute unlawful content;
• impersonate another person or business;
• deliberately spread false or deceptive information;
• infringe intellectual property, privacy or other rights;
• send spam or unauthorised marketing communications;
• distribute malware or other harmful material;
• interfere with the security or operation of the Platform;
• attempt to gain unauthorised access to accounts, systems or data;
• circumvent usage limits or security measures; or
• use the Platform in a way that could cause material harm to iBeVisible, its users or third parties.

11. Free Trial

Eligible customers may receive a 2-week free trial of iBeVisible. No credit card is required where this is stated at the time you start your trial. You may cancel your trial at any time before it ends.

Unless otherwise stated during sign-up, you will not be charged merely because the free trial expires. A paid subscription begins only where you have provided the required payment details and authorised the subscription.

12. Subscription and Pricing

Following the free trial, iBeVisible is currently offered at US$10 per month, unless another price or plan is displayed and agreed to when you subscribe. Subscriptions are provided on a month-to-month basis. There is no long-term commitment unless you expressly agree to a different plan.

Applicable taxes or transaction charges may be added where required. If a price change affects an existing paid subscription, we will provide reasonable notice before the new price takes effect.

13. Billing and Payment

Paid subscriptions are billed in advance for each billing period. By providing a payment method, you authorise our payment provider and us to charge applicable subscription fees and taxes in accordance with the plan you select.

14. Cancellation

You may cancel your subscription at any time. If you cancel a paid subscription, your access to paid features will generally continue until the end of your current billing period. Your subscription will not renew after that period. Payments already made for a current billing period are not automatically refunded simply because you cancel before the period ends.

15. Service Availability and Changes

We work to keep iBeVisible available and reliable, but no online service can guarantee uninterrupted operation. The Platform may occasionally be unavailable because of maintenance, updates, technical problems, third-party outages or circumstances outside our reasonable control.

16. Results Are Not Guaranteed

iBeVisible is designed to help businesses create and maintain a more consistent marketing presence. However, we do not guarantee any particular business, marketing or search result from using the Platform (including search rankings, appearance in AI results, website traffic, engagement, or sales).

17. Your Responsibility for Published Content

You decide what content is ultimately approved and published. To the extent permitted by law, iBeVisible is not responsible for loss arising from content you publish or distribute without appropriate review, including loss associated with inaccurate claims, misinformation, regulatory breaches, intellectual property issues or damage to your brand or reputation.

18. Privacy and Data

Our collection, handling, storage and use of personal information is explained in our Privacy Policy, which should be read alongside these Terms.

19. Security

We take reasonable steps to protect the Platform and information processed through it. You are responsible for protecting your account credentials, controlling access to your account and using appropriate security practices within your organisation.

20. Suspension and Termination

You may stop using iBeVisible at any time. We may suspend or terminate your access if you materially breach these Terms, required subscription payments remain unpaid, or your use creates a material security or legal risk.

21. Disclaimer and Limitation of Liability

To the maximum extent permitted by law, the Platform is provided without guarantees regarding uninterrupted availability, error-free operation or the accuracy of AI-generated content. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including rights under the Australian Consumer Law.

22. Indemnity

To the extent permitted by law, you agree to indemnify iBeVisible against third-party claims, losses, liabilities and reasonable costs arising from User Content you provide, content you approve or publish, or your material breach of these Terms.

23. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on the iBeVisible website with an updated “Last Updated” date. Continued use constitutes acceptance.

24. Governing Law

The laws of Victoria, Australia govern these Terms. You and iBeVisible submit to the jurisdiction of the courts of that State or Territory and any courts entitled to hear appeals from them.